Community Guidelines & Policies
To ensure fair access for all members and maintain the quality of our services, we have established the following booking and payment policies:
- Non-refundable fees: All booking fees are non-refundable once payment is processed.
- Spot transfers: If sessions are sold out, you may sell your spot to others through our official WhatsApp group.
- Payment methods: We accept various payment methods as indicated during the booking process.
- Booking confirmation: Your spot is only confirmed once payment is received in full.
- Session changes: We reserve the right to change session times or locations when necessary, with appropriate notice.
All members are expected to follow our Code of Ethics at all times to maintain a positive and inclusive environment:
- Respect for all: Treat all players, staff, and facility personnel with respect and courtesy.
- Inclusive behavior: Welcome players of all skill levels and backgrounds.
- Positive communication: Use respectful language and maintain a positive attitude.
- Sportsmanship: Display good sportsmanship whether winning or losing.
- Cooperation: Follow instructions from organizers and facility staff.
Zero Tolerance Policy
Offensive, aggressive, or disrespectful behavior will not be tolerated and may result in immediate removal from sessions without refund and permanent banning from future events.
To ensure fair play and maximum enjoyment for all participants, we follow our Efficient Court Utilization Plan:
- Players per court: Maximum of 6 players per net (4 playing while 2 practice).
- Rotation system: Winners may stay for a second game but must split teams, with 2 new players joining.
- Game limits: Maximum of 2 consecutive games per player to allow rotation.
- Losing players: May choose new partners and switch nets or stay together.
- Practice time: Players not in a match should use designated practice areas.
Fair Play Commitment
Our rotation system is designed to ensure everyone gets adequate playing time and opportunities to play with different partners of varying skill levels.
By booking a session or participating in any Badminton Buddies event, you agree to uphold our community values:
- Respect: Value all members regardless of skill level, background, or experience.
- Inclusivity: Welcome newcomers and help create an environment where everyone feels comfortable.
- Fun: Prioritize enjoyment and friendly competition over winning at all costs.
- Safety: Play responsibly and be aware of your surroundings to prevent injuries.
- Cooperation: Work with organizers to maintain smooth sessions and help when needed.
Your safety is important to us, but participants must also take responsibility for their well-being:
- Assumption of risk: Participants acknowledge that badminton involves physical activity and assume all risks of injury.
- Health condition: Ensure you are in appropriate physical condition to participate.
- Equipment: Use proper footwear and equipment to minimize injury risk.
- Property damage: Participants are responsible for any damage they cause to facility property.
- Personal belongings: Secure your personal items as we are not responsible for lost or stolen property.
We reserve the right to refuse service or remove participants for violations of these terms:
- Policy violations: Failure to follow the Code of Ethics or other community guidelines.
- Disruptive behavior: Actions that disrupt sessions or make others uncomfortable.
- Safety concerns: Behavior that creates unsafe conditions for others.
- Non-payment: Failure to pay for sessions or related fees.
Decisions regarding participation are at the discretion of Badminton Buddies organizers and are final.
Questions About Our Terms?
If you have any questions about our terms of service, please don't hesitate to contact us.
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